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SFA ISO accreditation
It is the established policy of the Small Firms Association to promote, defend and fight for the interest of small business.
The aim of this policy is to state that the SFA operates a Quality Management System that fully complies with the requirements of ISO 9001:2008.
All staff are directly responsible for the quality of their own work.
The Association is aware that the driving force behind any Quality Management System must commence at the top of the organisation. We therefore confirm our commitment to the operation of a Quality Management System in accordance with ISO 9001:2008.
The quality management system is continually and systematically reviewed for effectiveness and improvement through the use of regular Quality Audits and Management Reviews.
The Quality Objectives of the SFA are as follows:
Services:
To improve the efficiency and range of services we extend to our members, including activities as outlined in the SFA Work Programme:
SFA/Vodafone Speed-Networking Events
SFA Employment Law Conferences
Health & Safety Seminar
Green Energy / Environment Seminar
Absenteeism / Employment Law Update Seminar
SFA Members Evenings
SFA Annual Conference
SFA Annual Lunch
SFA National Small Business Awards 2011– agreement with sponsors by end-June
“Owner-Manager” Magazine – bi-monthly editions
Backbencher x 2 – SFA Quarterly Business Trends survey
Employment Law Guidelines Update
Guide on “Sources of Finance” update
SFA Quarterly Business Trends On-line Survey (incorporating labour market and business costs survey)
SFA Rates of Pay & Conditions of Employment Survey 2010
Quality:
To maintain the new standard ISO 9001:2008 certification achieved in April 2009.
Signed:
Alan Sherlock,
Quality Manager,
Date: 10
th
April 2009.
Signed:
Patricia Callan
,
Director,
Date: 10
th
April 2009.
In this section:
Welcome to the SFA
Who are the SFA
How we support you
SFA Member Group Discount Schemes
SFA ISO accreditation
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Confederation House, 84/86 Lower Baggot Street, Dublin 2
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ISO 9001:2008 Compliant
© SFA
Confederation House, 84/86 Lower Baggot Street, Dublin 2
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